Google 411
I started using Google’s experimental 411 service a few weeks ago and it has been working out very well. The number is call is 800-GOO-G411 or 800-466-6411. I don’t have any experience with any other 411 services so I can’t compare the features but Google’s service is a 800 number and there are no fees.
The whole system works with voice recognition. The first thing it asks you is what city and state you are looking for information about. Next, it asks you for the name of the business. It will then list the top 8 results. It will iterate through them stating the business name and address. You can choose the business you want by saying “number 1″ or “number 2.” From there you can just wait and it will connect you or you can say details and it will give you even more information about that result. At any time you can say “go back” or “start over.”
The only issue I have had with the service was when I didn’t know which city or suburb the business was in. I think this is a great service and I look forward to using it more.